Understanding Shopper Decision Trees in Retail Shelving
Shopper decision trees (SDTs) provide valuable insights into how shoppers browse products and prioritize their choices. By understanding the hierarchy of what is most important to shoppers, we can enhance the shopping experience.
While SDTs serve as a guiding framework for organizing the retail shelf, they are not meant to be followed rigidly. Instead, they should be used to make the shopping experience more intuitive and convenient for the customer. By referencing SDTs, we can ensure that products are arranged in a way that aligns with shopper priorities, facilitating easier and more satisfying shopping journeys.
Decision 1:
Brand
Decision 2:
Container Type or Form
Decision 3:
Single vs. Multipack
Decision 4:
Targeted Nutrition
Challenges Shoppers Face in Navigating the Aisle and Finding Wet Dog Food
By understanding these challenges, retailers can take steps to simplify the shopping experience, making it easier for customers to find and choose the right products.
Best Practices
for Retail Shelving
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Since dry dog food is more popular than wet dog food, encourage shoppers to cross purchase by directing shoppers to wet dog food while they are in the dry dog food section.
Provide educational signage and quick tips for feeding to increase awareness and understanding of the wet dog food category.
Optimizing Fulfillment Methods for Wet Dog Food
By implementing these strategies, retailers can enhance the shopping experience for wet dog food customers, ensuring convenience and satisfaction across all fulfillment methods.
Utilizing the PLUS Framework for the Wet Dog Food Segment
By leveraging these areas of the PLUS framework, retailers can effectively enhance their wet dog food segment, attracting new customers, broadening product appeal, encouraging premium purchases, and increasing overall consumption.
Welcome:
Target New
Households
Welcome: Educate Shoppers and Cross-Promote
Optimize wet food offerings to appeal to new dog owners, especially in puppy.
Share the benefits of feeding wet dog food to gain new HHLDs. Cross-promote wet dog to current dry dog HHLDs.
53% of dry dog food buyers don't purchase wet dog food. Converting 10% of those shoppers equals a $390m opportunity.
Broaden:
Expand the Definitions of Traditional Segments
Broaden: Highlight New Ways of Purchasing to Grow Sales of Wet Dog Food
Push dry dog food subscriptions and omnichannel fulfillment options to facilitate easier purchases.
If 10% of current wet dog food households download and use the Purina My Perks App, it could create an $82 million opportunity, as these households are more valuable than those not using the app.
Upgrade:
Educate Trade Consumers to Higher Price Tiers
Upgrade: Encourage Trade-Up to Elevated Price Tiers
Push shoppers to consider premiumized offerings by showcasing trial, outcome-based benefits, ingredient claims and new packaging types.
If current premium buyers swap 1 purchase per year to super premium, it is a $64m opportunity.
Expand:
Strategies & Tactics to Increase Consumption of Current Consumers
Expand: Ensure Proper Assortment of Multi-Pack and Singles
"Fix the Mix" to ensure an assortment of flavor, size, price, container type and pack size.
Cross-promote to encourage dry dog food buyers to expand their basket with wet dog food.
If half of premium wet dog food buyers purchase 1 more unit per year, it is a $20m opportunity.














